Changes to birth and death registration services will come into effect next week.
From Monday, November 9, Worcestershire County Council will introduce updates to reflect new legal requirements and provide more flexible options for residents.
Anyone registering or re-registering a birth will be asked to provide proof of their identity as part of new legal requirements.
To help people prepare for their appointment, the council's online booking system explains which forms of identification can be accepted.
In addition to the updates for birth registrations, from November 9 some deaths may be registered over the telephone, in addition to the current face-to-face appointments.
This additional option is intended to make the process easier and more convenient, particularly for those who may prefer not to travel or attend an office in person.
Families who register a death by phone will receive any ordered death certificates by Royal Mail second-class post, while funeral paperwork will be sent directly to their chosen funeral director.
Not all deaths are eligible to be registered by phone due to legal requirements, and further details are available on the council's website.
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