Severn Expeditions Day Boat Hire has won the prestigious TripAdvisor Travellers’ Choice Award of 2024.

The family business, nestled in Upton upon Severn, Worcestershire, has certainly made its mark on the global travel community, earning the accolade for the fourth time.

Owner of Severn Expeditions Day Boat Hire, Tim Maslen, expressed his joy after receiving the award, which recognises the top 10 per cent of global listings on TripAdvisor.

Delighted with the accolade, Mr Maslen said: "We are honoured to be included among travellers’ favourites again this year.

"It is the 4th year we have won the award, so it is great to know that we continue to do the right thing by our customers.

"We work extremely hard to ensure our boats are super clean, and that we deliver the best customer experience possible.

"Our customers come for a fun relaxed day out and that is what we give them.

"Thanks to my wonderful team for their dedication, and that includes my two children who also get roped in to the cleaning from time to time.

"We are a small family business but the support we have is fantastic.

"A huge thank you to all of our customers for taking the time to share their experiences with others.”

Ensuring their boats are ' super clean' and providing a consistently fantastic customer experience has reportedly worked wonders for the boat operator.

John Boris, chief growth officer at Tripadvisor, also gave his congratulations to Severn Expeditions saying: "Congratulations to Severn Expeditions Day Boat Hire on its recognition in Tripadvisor’s Travellers’ Choice Awards for 2024.

"This means you have made such a memorable impact on your visitors that many of them took the time to go online and leave a great review about their experience.

"We hope this recognition continues to drive business to you in 2024 and beyond."

Visit the company's website to find out more.

The TripAdvisor Travellers' Choice Award is one of the most significant in the travel industry due to the fact that it is based on genuine customer feedback collected over the year, making it a true testament to the quality of service provided.