THE best and worst GP surgeries have been ranked according to an annual patient satisfaction survey in the Worcester postcode area.
The GP Patient Survey 2023 has revealed our best and worst doctor's surgeries, according to residents who rely on their services.
The independent survey is run by Ipsos on behalf of NHS England, sent out to over two million people across the UK and is designed to reflect how people feel about their GP practice and their level of satisfaction about the experience.
The top-ranked surgery in our area for overall satisfaction is Cradley Surgery in Cradley, near Malvern with an overall satisfaction rating of 97.84 per cent.
The lowest ranked is St John's House in Bromyard Road with a satisfaction rating of 61.57 per cent.
In the 2023 survey, 71.3 per cent of patients reported a good overall experience of their GP practice, lower than in 2022 (72.4 per cent).
This followed a larger decrease between 2021 and 2022.
READ MORE: Best and worst GP surgeries in Worcester - as rated by patients
READ MORE: Worcester's best and worst performing GP surgeries ranked
Overall, many GPs recorded higher than average (71.3 per cent) satisfaction scores this year - 22 out of 33 GP practices scored above this threshold, the best - five in total - scoring over 90 per cent for satisfaction levels.
Doctor Peter Clegg, a partner at top-ranked Cradley Surgery, said: "Myself and Dr Spruce would like to thank our patients for supporting us through the transition to the new partnership.
"We have worked hard to create a surgery that you are proud of and will continue to strive for that to continue into the future.
"The whole team despite massive challenges and the busiest six months since records began, has pulled together to make sure the ship kept sailing and we owe a huge debt of gratitude to them."
Top 10 GP surgeries
(1) Cradley Surgery, Cradley, near Malvern - 97.84 per cent
(2) The Surgery, Worcester Road, Great Witley - 94.38 per cent
(3) The Surgery, Knightwick, Worcester - 92.01 per cent
(4) Abbottswood Medical Centre, Defford Road, Pershore - 91.71 per cent
(5) Grey Gable Surgery, High Street, Inkberrow, - 90.21 per cent
(6) Abbey Medical Practice, Evesham Medical Practice - 88.48 per cent
(7) Ombersley Medical Centre, Main Road, Ombersley - 87.59 per cent
(8) Spa Medical Practice, Droitwich Medical Centre, Ombersley Street - 86.9 per cent
(9) The Surgery, Teme Street, Tenbury Wells - 85.9 per cent
(10) Spring Gardens Health Centre, Providence Street, Worcester - 85.75 per cent
Bottom 10 GP surgeries
(1) St John's House Surgery, Bromyard Road, Worcester - 61.57 per cent
(2) Elbury Moor Medical Centre, Fairfield Close, Worcester - 62.49 per cent
(3) Albany House Surgery, Albany Terrace, Worcester - 64.62 per cent
(4) Barbourne House, Droitwich Road, Worcester - 64.95 per cent
(5) Haresfield Surgery, Turnpike House Medical Centre, Newtown Road - 65.19 per cent
(6) Thorneloe Lodge Surgery, Barbourne Road, Worcester - 65.44 per cent
(7) Salters Medical Practice, Ombersley Street, Droitwich - 66.87 per cent
(8) Farrier House, Farrier Street, Worcester - 67.29 per cent
(9) Henwick Holt Medical Centre, Ingles Drive, St John's, Worcester - 67.83 per cent
(10) Malvern Health Centre, Prospect View, Pickersleigh Road, Malvern - 68.55 per cent
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules hereLast Updated:
Report this comment Cancel