A LEOMINSTER-based charity has been recognised for being professional and effective with a highly sought-after accreditation.

ECHO – which offers opportunities for disabled people to take part in activities in the community – was subject to a demanding procedure ahead of the accreditation from PQASSO (Practical Quality Assurance System for Small Organisations).

However, the charity was found to be professional and effective with extremely well-developed user participation procedures and highly motivated staff and volunteers.

It demonstrated a clear commitment to quality and attained the PQASSO Level 2 standard in all twelve quality areas.

Staff and volunteers interviewed by PQASSO were unanimous in their praise of the quality of management in ECHO.

Participant involvement is central to all aspects of ECHO’s work and has had a dramatic effect on the development of its services.

The inclusion of participants as trustees and the elected rep group are examples of best practice in the field, said the PQASSO inspector.

They added that ECHO is widely seen – particularly by its participants and their families, but also by the whole local community – as an extremely valuable resource.