Dear Editor

In reply to Karl Wright's letter (BT fury, March 14), I'm pleased to be able assure him that fibre broadband is available in West Malvern; certainly from the Westminster Bank cabinet, although there is a new fibre cabinet opposite the Lamb too.

I chose to upgrade and the new connection was completed on January 23 this year.

I opted for the 38Mb version. This has improved the speed to roughly 30Mb per second from a miserable 1.3 Mb p/s. Quite some difference.

I have published that the service is available on the West Malvern website for some weeks.

I trust that this information is of help.

John Mast

West Malvern