I AM becoming increasingly frustrated with BT's complete lack of interest or knowledge on the issue of broadband in West Malvern.
I managed to get some correspondence last November from the NGA enquiry portal of BT who promised completion in West Malvern by January this year.
Well, it's now March and no sign of any progress.
I've come to the conclusion that BT just won't bother until there are enough BT Vision sign-ups to warrant the investment so will just dish out feeble excuses in the meantime.
As someone who works from home on occasion, the painfully slow speeds means it easier to stay in London and work there than come home and work.
My Vodafone connection relies on the broadband connection. Some days it's so slow I can't receive an incoming call.
That just can't be right in today's marketplace.