LAST week I attended Worcestershire Royal Hospital for a routine scan and was dealt with very quickly.

I remarked to the nurse, as I was leaving, how efficient they had been.

‘Ah!’ she said.

Two people had not turned up that afternoon.

We have a long waiting list, she added.

We complain about our hospitals so much, but they cannot carry out their work if selfish people fail to keep appointments.

SHIRLEY NOBLE Malvern Wells