BIRMINGHAM Airport has been voted top in an overall satisfaction survey by the consumer magazine Which? Worcestershire's nearest airport beat its peers all over the country to be voted top by rail users. Virgin Trains, which operate the service from New Street, Birmingham to the airport, achieved the highest score in the poll with 87% of customers expressing a liking for the low fare of £2.40 for a single journey. Customers also complimented the service on luggage space, cleanliness and comfort of the trains.
John Morris, public affairs director, commenting on this said: “Birmingham Airport has much to celebrate in this survey by Which? Coming out on top with the highest rating and beating our competitors in overall satisfaction ensures that passengers accessing Birmingham Airport by train really are getting value for money. "
The survey questioned 1510 people and challenged airport express trains over value for money. Scores were based on overall satisfaction and whether they would recommend to a friend.