HAVING read the letter from Tim Dixon (March 6) I feel that his personal and unjustified comments regarding the Great Malvern Hotel should be challenged.

The fact is that like any building open to the public it has to be fully compliant with the Disability Discrimination Act.

I know this to be a fact. I have on occasion assisted a member of staff in putting up a ramp into the side entrance.

Clive Smith

Malvern Hills district councillor and director of Malvern For All