A special profile for our Very Malvern Christmas campaign

It is exciting times for us at Francis of Malvern!

Upgrading the stores, recruiting new staff, bringing in new suppliers and new stock.

Christmas is coming and our winter sale starts on December 14, 2013, will also bring a new lighting department with a stunning array of lights.

The whole industry is changing, with even the most traditional of manufacturers bringing out exciting new designs, products and complementary accessories. It is important that we stay up to date with the latest trends and ideas.

Donald Mackenzie was brought in by Derek Francis to modernise and grow the business.

Already the carpet shop showroom has been extended to include a range of extensive solid engineered wood flooring.

Like Derek he is passionate about Malvern Link and believes that local businesses can trade successfully without having to move to a retail park. It is a busy destination, a hive of local industry and a key centre for retail.

There is free parking at the shops and great communication links. To stay in the Link we need to develop into the complete home furnisher that has something for all age groups.

We love the traditional aspect of the business and deeply value all our customers.

We are using our 80 years of expertise to source new designs and accessories.

It is essential that our customers are met with the perfect sales experience.

We are easy to deal with, and our staff go the extra mile on every occasion.

I would much prefer to see what I am buying and get the best deal locally rather than travelling afar or buying home furnishing on the internet.

To achieve this we offer exceptional choice at competitive prices.

The loyalty from our traditional customer base is fantastic, but it is also great to see that all the changes we are making are bringing in many new customers who are very surprised to see what we have in stock.

As a local business we need to serve the whole community.

We hold extensive stocks and deliver using our own vehicles and staff.

It is easy to go to a retail park, but we believe that a trip to the Link will be very worth your while.

Francis of Malvern, 235-237 Worcester Rd, Malvern, Worcestershire WR14 1AE. Call 01684 573823